The Wills Group was founded in 1926 and is headquartered in La Plata, Maryland. Our business lines include Dash In, Southern MD Oil, SMO Energy and Splash In, which serve our customers across Delaware, Maryland and Virginia. We are a privately held company that values family, collaboration and dedication.
As a leading provider of propane, heating oil and HVAC equipment in the Southern Maryland region, SMO has been firmly committed to ensuring your home comfort and energy needs since 1926.
We are currently searching for a Dispatcher for our La Plata plant. The incumbent must be able to efficiently dispatch service technicians in a timely manner and in compliance with customer service standards established by the Customer Services Manager. Utilizing several sources of information including a variety of data bases accessed via a personal computer, map books, and general knowledge of geography, the incumbent must be able to make informed decisions regarding the orderly dispatching of up to thirty technicians. The incumbent must also be able to interact with customers and coworkers and communicate with them in a clear, concise, and courteous manner.
Minimum one year experience in office operations. Experience should demonstrate ability to be decisive, well organized, and able to communicate clearly and concisely.
Basic to intermediate computer skills with proficiency in both Word and Excel.