SMO Energy is currently seeking sales-focused and customer-centric individuals to join our team of dedicated professionals at our Client Care Contact Facility. As a Sales and Client Care Associate, you will be an integral part of the way we do business! You must be able to effectively and efficiently handle communication with customers and coworkers in a manner so as to maintain or exceed the excellence standards established by customer surveys. This will require strong communication and analytical skills to communicate company services, policies, and procedures to customers and to advocate customer needs inter-departmentally. In addition, you will provide ancillary support to include collection activities, follow-up of non-purchasing customers, and special projects. Our Sales and Client Care Associates will also be cross-trained so as to be able to assist other departmental administrative support functions.
The Wills Group was founded in 1926 and is headquartered in La Plata, Maryland. Our business lines include Dash In, Southern MD Oil, SMO Energy and Splash In, which serve our customers across Delaware, Maryland and Virginia. We are a privately held company that values family, collaboration and dedication.
As a leading provider of propane, heating oil and HVAC equipment in the Southern Maryland region, SMO has been firmly committed to ensuring your home comfort and energy needs since 1926.
We are currently searching for a Dispatcher for our La Plata plant. The incumbent must be able to efficiently dispatch service technicians in a timely manner and in compliance with customer service standards established by the Customer Services Manager. Utilizing several sources of information including a variety of data bases accessed via a personal computer, map books, and general knowledge of geography, the incumbent must be able to make informed decisions regarding the orderly dispatching of up to thirty technicians. The incumbent must also be able to interact with customers and coworkers and communicate with them in a clear, concise, and courteous manner.
Email Alert Options
You can save these search settings as an email alert, meaning an email will be sent to you every time a new opening matches your criteria. If you would like to create an email alert, please fill out the form below and click the save button.